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Secure Credentialing Customer Service



Product Support

A list of guides and manuals is available for download below. Please contact the customer support team at support-ia@L1id.com This email address is being protected from spam bots, you need Javascript enabled to view it to receive a password.

Inspection Tools

For information on how to purchase L-1’s inspection tools such as UV flashlights, UV 10x magnifiers, UV pens and more, please click here.

North and South America, Australia and Asia-Pacific


Hours of Operation:
Mon – Fri: 6:00 AM – 7:00 PM
Sat: 6:00 AM – 5:00 PM
(U.S. Central Time)

+1-866-870-8666 (USA Only)
+01-515-263-8690 (All others)

+01-888-417-2239 (USA) (AutoTest™ product only)

support-ia@L1id.com

Europe, Middle East, Africa


Hours of Operation:
Mon-Thur: 8:00AM – 6:00PM
Fri: 8:00AM- 2:00PM (CET)

+49-234-9787-30 (Germany)

support-emea@l1id.com