Service and Support
For Service and Support please contact the L-1 Identity Solutions 24 Hour Support Center
L-1 Identity Solutions’ mission is to provide top quality world class support to ensure complete satisfaction by customers. Through our Support Services network, L-1 Identity Solutions provides end users with exceptional customer service, whether from our talented Help Desk Technicians or from on-site Field Service Engineers. L-1 Identity Solutions clearly differentiates itself in the market with over 40 Field Service Engineers strategically located nationwide, including Florida, that are committed to total customer satisfaction.
L-1 Identity Solutions Field Service Engineer Dispatch Location – Sunrise, FL
In addition to L-1 Identity Solutions Field Service Engineering in Florida, L-1 Identity Solutions proudly augments its service offering across the U.S. by working together with ServRight as a general services contractor. ServRight personnel will be added to the support network in Florida on an as needed basis to meet contractual 24/7 service timeframes and requirements. Both L-1 Identity Solutions Field Service and ServRight are dispatched by the L-1 Identity Solutions Help Desk should on-site service be required.