New Related Offerings
These additional value-added services have been developed to reduce costs, increase security and enhance customer service:
- Customer Service Training
Refine customer interactions with comprehensive training that blends core service skills with tools to manage interfacing with customers. Contact us for details and a demonstration on how to:
* Boost Operating Efficiency
* Increase Customer Satisfaction
* Improve Employee Morale
- DMV Self Service Kiosk
Save time for applicants and office staff by installing kiosks in DMV offices to redirect driver’s license renewals and replacements from the queue. May also be placed in remote locations (e.g. shopping malls, libraries, AAA offices) to provide additional options for your customers. Contact us for details and a demonstration on how to:
* Ease Office Congestion
* Improve Customer Satisfaction
* Reduce Transaction Time and Agency Costs
- EZ-Visit
Allow applicants to begin the front office workflow from their homes. Can include such things as demographic data entry, selection of proof-of-identity documents to be provided prior to enrollment, practice knowledge tests, and scheduling of their office visits. Contact us for details and a demonstration on how to:
* Reduce Turnaways
* Control Costs
* Improve Communication
- First Responder ID Endorsement
Help reduce confusion in the aftermath of a disaster or emergency, enable control and order for a safer incident site, and keep unauthorized personnel from gaining access. Contact us for details and a demonstration on how to:
* Reduce Chaos
* Identify First Responders Rapidly
* Help Save Lives
- Fraudulent Document Recognition Training
Train your staff to quickly and effectively recognize fraudulent documents presented as proof-of-identity. Contact us for details and a demonstration on how to:
* Recognize fraudulent documents quickly and effectively
* Enhance reputation by providing secure and efficient services
* Eliminate possibility of bad press
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