Self Service Kiosks:
Deliver Shorter Lines and Happier Customers
Ease office congestion, improve customer satisfaction and reduce transaction time and agency costs.
For customers, a driver’s license renewal or replacement has usually required a trip to the DMV. That can mean lost time from work and then more time waiting in line. For the DMV, these simple transactions consume valuable staff time and contribute to office congestion, increasing waiting times for all customers.
Solution
Now there’s a solution: self-service kiosks from L-1. These systems automatically capture high quality images and perform 1:1 facial verification with the image on record. Transactions such as no-change license renewals and replacements – with updated photos and/or address changes – can be managed by the customer. Kiosks can be installed in either a specially designated area outside office traffic flow, or in heavily trafficked public locations, including malls, libraries, AAA offices and more.
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Features & Benefits
- Reduce wait times and office congestion by automating simple, but labor intensive transactions, such as driver’s license renewals and replacements, freeing up front line staff.
- Lower overall agency costs and increase efficiency of operations.
- Flexible business/payment management models to reduce or eliminate potential barriers to implementation.
- Increased service outlets for DMV customers when placed in busy remote locations such as shopping malls, libraries and AAA offices.
Resource Library
Learn more about our secure credentialing solutions from our growing list of resources with topics that include:
- Motor Vehicle Testing
- Document Authentication
- Value-Added Solutions and more
Contact us for more information.